Shipping Policy for Downloadable Products
Delivery Method:
– All products offered for download will be delivered electronically via email or through a download link provided on our website.
Delivery Timeframe:
– Upon completion of the purchase transaction, customers will receive their download instructions or links instantly or within a specified timeframe mentioned during the checkout process.
Download Limitations:
– Customers will be provided with a limited number of attempts or a time frame within which they can download the purchased product(s) after the initial purchase. This limit will be clearly communicated during the purchase process.
Technical Support:
– We offer limited technical support to assist customers with downloading and accessing their purchased products. For any assistance required, customers can contact our support team at melissa@radardigital.ca.
Refund Policy:
– Due to the nature of downloadable products, refunds are generally not provided after the product has been successfully downloaded or accessed. Exceptions may apply in cases of technical issues preventing access to the purchased product(s), subject to review by our support team.
Product Access:
– Customers are responsible for ensuring that they have the necessary hardware, software, and internet connectivity to download and access the purchased products. We are not liable for any technical issues arising from the customer’s environment.
License Agreement:
– By purchasing and downloading our products, customers agree to adhere to the terms outlined in the End User License Agreement (EULA) provided with each product. Unauthorized distribution or sharing of downloaded products may result in legal action.
Updates and Revisions:
– Periodically, we may release updates or revisions to our downloadable products. Customers who have previously purchased the product may be eligible for free or discounted updates, as outlined in the product’s terms and conditions.
Changes to Shipping Policy:
– We reserve the right to update or modify our shipping policy at any time. Any changes will be effective immediately upon posting on our website. Customers are encouraged to review this policy periodically for updates.
Contact Information:
– For any questions or concerns regarding our shipping policy for downloadable products, please contact us at melissa@radardigital.ca.
Note: This shipping policy is subject to the general terms and conditions outlined in our website’s Terms of Service.